Residential Services Overview

 

Marketing

·        Evaluate Subject Property

·        Analyze Comparable Market Study

·        Prepare Individualized Marketing Plan

·        Establish Advertising Program for Maximum Market Penetration

·        Distribute Weekly Traffic Reporting

·        Implement Resident Retention Program

·        Assess and Update Monthly Marketing Plan

 

 

Communication/Operations

·     Communicate with Owners to Ensure Compliance with Owner’s Goals and Objectives

·        Screen and Hire Employees Applying the Highest Standards to Ensure Quality  of On Site Staff  

·        Implement Training Programs, Policies and Procedures

·        Prepare Comprehensive Financial Reporting

·        Inspect Each Asset Bi-monthly by Portfolio Managers

·        Review of Policies, Procedures and Forms by Licensed Attorneys

·        Preparation and Service of Basic Legal Notices by PMA Personnel

 

 

 Income

·        Establish Appropriate Rental Rates

·        Review and Advise the Value of Laundry Leases and/or Owned Machines

·        Evaluate Additional Sources of Revenue

·        Screen Residents and Apply Selection Criteria

·        Apply Comprehensive Collection Policies

·        Review and Execute Lease Renewal and Rental Rate Increases

·        Ensure Minimal Turnover Time

 

 

Expenses

·        Competitively Bid All Contracts and Services

·        Obtain Economies of Scale/Preferred Pricing

·        Negotiate Favorable Master Insurance Policy

·        Assess Budget, Review Cash and Capital Needs in Conjunction with Ownership Objectives

·        Implement Preventative Maintenance Programs

·        Site Expenditures Approved at Supervisory Level 

·        Utility Usage Assessment and Auditing

 

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